Accessibility statement

Standards and conformance

This site is designed to meet WCAG 2.2 Level AA conformance, including success criteria from WCAG 2.0, 2.1, and 2.2 at the A and AA levels.

Conformance is verified through a combination of:

• 01Automated auditing with axe-core against WCAG 2.0, 2.1, and 2.2 A and AA rule sets, on every page
• 02Scripted contrast checking of rendered text against its computed background, including panel and dark sections
• 03Reflow and text-spacing testing at 320px, 375px, and 768px with WCAG 1.4.12 spacing applied
• 04Keyboard testing: tab order, visible focus, skip link, and focus obscured by the sticky header
• 05Target-size, landmark, heading-order, and form-labelling checks

Accessibility features

• Keyboard navigationEvery interactive element is reachable and operable by keyboard alone, with visible focus indicators throughout.
• Screen reader compatibilitySemantic markup, meaningful landmarks, descriptive link text, and live regions support assistive technology.
• Reduced motionAnimation and transitions are suppressed for visitors whose systems request reduced motion.
• Form accessibilityLabels are programmatically associated with their controls, errors are described inline, and autocomplete attributes are set.
• Contrast and textColour combinations are checked against WCAG contrast ratios, and layouts reflow rather than clip when text spacing is increased.

Known limitations

We aim for full conformance, but third-party embedded content — including the scheduling widget on our booking page — may not always meet the same standard. We evaluate third-party tools before integration and work around issues where practical. Where an embedded tool creates a barrier, the contact addresses below are always an equivalent route.

We have not yet completed a manual screen-reader pass with NVDA, JAWS, or VoiceOver on the current design, or independent testing by people who use assistive technology daily. Automated tooling reliably catches only a minority of real barriers, so we do not claim conformance beyond what we have actually verified. Those passes are planned, and this page will be updated when they are done.

Feedback and contact

We welcome feedback on the accessibility of this site. If you encounter a barrier, please tell us so we can address it.

• Accessibilityaccessibility@bctechsolutions.ai
• Generalstephen@bctechsolutions.ai
• ResponseWe acknowledge accessibility reports within 1 business day and provide a resolution plan within 5 business days.