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The problem

Most AI initiatives die between the slide and the system.

One firm writes the strategy. A different team inherits it, discovers the assumptions do not hold against the real data and the real integrations, and quietly rescopes until what ships bears little resemblance to what was sold.

We do both halves, which constrains the advice. It is harder to recommend something ambitious when you are the one who has to make it work in production — and that constraint is the most valuable thing we bring to the first conversation.

What we do

Four capabilities.

Each is designed to work with the others rather than around them. Most engagements use two or three; each one is scoped and priced on its own.

01

IT & AI Consulting

Technology decisions are easy to get wrong and expensive to unwind. We assess where you are, define where you should go, and map the path to get there — before you commit budget.

  • CoversTransformation strategy, AI readiness assessments, systems architecture, cloud migration planning
  • AlsoChange management, governance and data strategy, industry-specific advisory
  • DeliverableA written assessment and a sequenced roadmap with cost, effort, and risk attached to each initiative
  • Ends withA decision you can defend — including the decision not to build
02

CRM Solutions

Sales, service, and marketing unified around a single view of every lead, account, and customer — configured around the process your team actually follows, not a generic template.

  • CoversLead and opportunity management, pipeline forecasting, case management, omnichannel support
  • AlsoMarketing automation, field service, self-service portals, reporting dashboards
  • DeliverableA configured platform your team adopts, with data leadership can rely on
  • Ends withTraining, documentation, and an agreed support window
03

Systems Integration

Most businesses run dozens of systems, from legacy software to modern SaaS. We connect them with an API-led approach so data moves in real time instead of through manual exports.

  • CoversAPI-led connectivity, custom connectors, legacy modernization, real-time synchronization
  • AlsoMulti-cloud and hybrid integration, agent-ready API enablement, integration governance
  • DeliverableDocumented, versioned, monitored integrations — not undocumented scripts
  • Ends withA coherent data layer that makes reliable automation possible
04

AI Process Automation

Beyond connecting systems, we automate what happens inside them — from repetitive tasks to multi-step processes that used to need a human moving between five applications.

  • CoversRobotic process automation, intelligent document processing, agentic AI, workflow automation
  • AlsoHyperautomation roadmapping, automation governance and monitoring
  • DeliverableWorking automations with human checkpoints, audit trails, and performance monitoring
  • Ends withDocumented processes your operations team owns

Engagement model

Diagnose, design, build, operate.

Each stage has a defined output and a decision point. You can stop at any of them, and you keep everything produced up to that point.

01

Diagnose

We map one process end to end and quantify what it costs you now — in hours, in error rate, in revenue that does not close.

Paid · scoped
02

Design

We specify what gets built, what stays manual, and where a human approves. You see the plan and the price before anything is built.

Fixed price
03

Build

Implementation against your systems, in stages, with evaluation criteria agreed up front so 'working' is not a matter of opinion.

Staged delivery
04

Operate

Monitoring, tuning, and failure handling once it is live. Systems drift. Someone has to watch them.

Optional retainer

Deliverables

What you actually receive.

Named artefacts, not a retainer with vague scope. If you cannot point at what an engagement produced, it did not produce anything.

A

A written assessment

The process as it actually runs, what it costs, and where automation changes the number. Yours to keep whether or not you continue with us.

B

A sequenced roadmap

What to build first, second, and not at all — with effort, cost, and risk attached to each item rather than left implied.

C

Working systems

Implemented in your environment against your tools. Not a prototype, not a demo account, not a slide of what could exist.

D

Documentation and access

Credentials, source, runbooks, and evaluation criteria. If you end the engagement, the system keeps running without us.

Fit

Who this works for.

We turn down work that will not succeed. It is cheaper for both sides to find that out on the first call than in month three.

A good fit

  • Enough process volume that a percentage improvement is worth real money
  • An operator who can make a decision without a six-month committee cycle
  • Systems with APIs, or a willingness to change the ones that do not
  • Comfort with being told a project is not worth doing

Not a fit

  • Looking for the cheapest possible build rather than one that survives contact with production
  • Needing a demo for a board meeting rather than a system for a business
  • No internal owner for the process once it is automated
  • Expecting AI to fix a process nobody can describe

Questions

Before you get in touch.

Do you only advise, or do you build?

Both, and that is the point. A strategy engagement can end at the roadmap if that is genuinely what you need. Most clients continue into implementation with the same people who ran the assessment, so nothing gets lost in the translation between what was recommended and what gets shipped.

How does an engagement start?

With a paid diagnostic. We map the process, quantify what it currently costs, and identify where automation changes that number. You receive a written assessment and a fixed-price implementation proposal. Taking the assessment and stopping there is a legitimate outcome, and it happens.

What happens when the AI gets something wrong?

It will, which is why systems are designed around that assumption rather than in spite of it. Anything touching customers, money, or records passes through a human approval gate unless you explicitly decide otherwise. Every run is logged, so when something looks wrong you can inspect what the system did and why.

Do we get locked into your tooling?

No. You own the accounts, the credentials, and the source. We work inside the tools you already pay for wherever that is possible. If you end the engagement, the systems keep running and another team can pick them up from the documentation.

Can we speak to a reference?

Yes, once an engagement is genuinely being considered. We do not publish client work without written approval, so what we can show publicly lags well behind what we have done. On a call we will walk through relevant work in specific detail, including what went wrong and what we would do differently.

What size company do you work with?

Small to mid-market businesses, typically. Large enough that process volume makes automation measurable, small enough that the person with the problem is close to the person with the budget.

Next step

Start with the diagnostic.

A scoped assessment of one process: what it costs you today, where automation changes that number, and what implementation would take. You keep the assessment either way.